DOLCETA (http://www.eucen.eu/node/3515)
The aims of the project were to assist in raising the level of awareness and understanding of European consumer rights in the Member States and to develop interactive web-based tools for consumer education to be used primarily by ‘multipliers’: teachers, trainers and adult educators in educational institutions, government bodies with consumer responsibilities, consumer associations etc. The web site is of course also available to individual adult consumers directly.
The topics were:
- Consumer rights
- Financial services
- Product safety
- Consumer Education for Teachers
- Sustainable consumption
- Services (energy, communications, transport)
- Financial Literacy for Teachers
- Food safety
Each module was designed to be:
- Accessible and user friendly
- available in all the official languages of the 27 Member States
- created by experts in the consumer protection, law and regulation at European and national level for each topic, in pedagogy and in on-line learning
- tested with a mixed group of around 10 learners and/or teachers in each Member State, drawn from the target groups
- reviewed and evaluators by international experts
- supported by an on-line users’ guide, web links, contacts and other sources of further information
